Support & Education Teams

Real people committed to helping you and your care team

Get one-on-one support from the Alnylam team throughout your treatment journey.

Alnylam Patient Education Liaisons (PELs)*

PELs have backgrounds in nursing and are available to provide education to you and your family throughout the treatment journey.

Support services include:

  • Providing disease education before and after treatment
  • Answering questions about treatment
  • Hosting individual, family, or group meetings
  • Connecting you to other resources and support

There are several ways to connect with a PEL:

  • Submit a PEL Consent Form
  • An Alnylam Case Manager can connect you with a PEL after your doctor has submitted a Start Form
  • Call Alnylam Assist® at 1-833-256-2748 to request a PEL

*PELs are employees of Alnylam Pharmaceuticals and are not acting as healthcare providers. They do not provide medical care or advice. All diagnosis and treatment decisions should be made by you and your doctor.

Alnylam Case Managers

An Alnylam Case Manager is available to provide one-on-one support after your doctor has submitted a Start Form. They will contact you and your doctor within 2 business days to help you get started with treatment.

Support services include:

  • Verifying your benefits and providing a summary of coverage
  • Assessing your eligibility for financial assistance and helping with enrollment†
  • Supporting you through insurance coverage changes, travel plans, etc
  • Scheduling regular check-ins before and after each treatment
  • Coordinating services with other Alnylam Assist® Support Team members

†Patients must meet specific eligibility criteria to qualify for assistance. Alnylam reserves the right to make determinations and to modify or discontinue any program at any time.

Return to Home